Experience: 2 years to less than 3 years
Job type: Permanent/full-time
Number of positions: 4
Fibercomm is looking for Computer Network Technicians responsible for installing, maintaining and repairing computer networks and will work under the direction of the Field Service Manager.
Install, set-up, maintain, repair and troubleshoot LAN, WAN, wireless networks, workstations, servers, routers, network switches, mobile devices, audio-visual and other peripheral equipment.
Configure, test and maintain computer and network hardware, software, operating system, drivers and other software applications.
Install, maintain, troubleshoot and upgrade VOIP services.
Organize and schedule upgrades and maintenance without deterring clients from completing their work.
Provide backup and restore tasks and setup project specific backup/restore procedures.
Perform troubleshooting on various networks to ensure their long-term efficiency, swiftly and accurately.
Ability to work on various platforms including Windows, Linux, Mac.
Accurately record fixes and repairs for future reference.
Adhere to and promote company’s environmental, health & safety policies.
Help build and maintain positive relations within the team and customers.
Protect company’s values by keeping information confidential and safe.
Perform other duties as assigned.
Follow site safety rules and regulations.
Self-driven with ability to work well under limited supervision and work alone.
Able to collaborate on projects, maintain effective work relationships and communicate clearly with customer and management alike.
Adaptability – capable of working in a fast-paced environment, adapt to various situations and prioritize multiple work assignments simultaneously.
Preferred Technical Skill and Experience
Diploma in computer science, network administration, security.
Excellent communication skills.
Passion for customer service.
Technical and analytical capability.
Work hours may vary to customer availability (morning, evening, weekend and statutory holidays).
Travel may be required.
How to Apply